Kay Gowrinath Discusses Smart Tech and Customer Demands in CMSWire

Kay Gowrinath of Xquisite on smart tech and customer demands in CMSWire

Kay Gowrinath of Xquisite contributed commentary to CMSWire on how smart technology is changing customer demands.

Article Headline: “The Impact of Smart Tech on Customer Demands”

Subject: Kay Gowrinath

Brand: Xquisite

Journalist: Scott Clark

Publication: CMSWire

Published Date: 31/05/2023

Topic: Smart tech and customer demands

Coverage Summary: Kay Gowrinath of Xquisite contributed to CMSWire coverage examining how smart technology is influencing changing customer demands and expectations. The article focuses on the impact of connected and intelligent technology on customer experience, and includes commentary relevant to how businesses respond to shifting consumer behaviour. Xquisite's contribution sits within a wider discussion about the relationship between technology and customer expectations.

This contribution shows how technology insight can support technology PR through commentary on changing customer expectations.

Jordan Baker

Jordan Baker is the founder of Fair Public Relations. A former journalist with more than a decade of PR experience, he has worked with over 3,000 brands and high-profile names across the UK and US, including Amazon, Jameson and Britney Spears.

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