e-innovate Shares Insight on Smart Tech and Customer Demands in CMSWire
Karim Salama of e-innovate contributed insight to CMSWire on how smart technology is shaping customer demands.
Article Headline: "The Impact of Smart Tech on Customer Demands"
Subject: Karim Salama
Brand: e-innovate
Journalist: Scott Clark
Publication: CMSWire
Published Date: 31/05/2023
Topic: Smart tech and customer demands
Coverage Summary: Karim Salama of e-innovate contributed to CMSWire coverage examining how smart technology is influencing changing customer demands and expectations. Published on 31 May 2023, the article explores the relationship between emerging technology and customer experience, with Karim Salama included as a subject in the discussion. The piece sits within a customer-experience context and reflects commentary relevant to how businesses respond to evolving consumer expectations shaped by smarter digital tools and connected technologies.
This article shows how digital business insight can support technology PR through commentary on changing customer expectations.
You can also read our e-innovate PR case study for broader context on the wider campaign.